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Instructions, Troubleshooting, Common Problems, Product Maintenance

  • Are you a factory or trading company?

    We are one of the top vacuum cleaner manufacturers in China, which has a history of 12 years. Our products mainly cover the European, North America and South American markets. For more details, please visit our website.

  • What certificates do you have for your products?

    We have GS, ETL,CB,FCC ,CE(EMC, LVD), RoHs certificates.

  • Do you accept order through OEM/ODM business?

    Yes, it is including the customer logo & customer package printing design, but need meet MOQ .

  • What's your Minimum Order Quantity?

    The minimum order quantity is 500 pieces, but it belongs to the sample list; the price will be a little higher than the customization.

  • Do you accept sample order?

    Sample usually 5-10 days after payment received.

  • What's your lead-time and payment term?

    Normally, our lead-time is 45 days, it depends your order quantity and request.
    Sample: T/T or through Alibaba trade assurance.
    Mass production:  30% deposit , 70% Balance with BL Copy.

  • How about the shipping?

    Samples we support all over the world, mass customization products, we do the FOB Shanghai item.

  • How about Warranty?

    12months , 0.3% free of spare parts.

  • Do have special quanlity control?

    Yes , we have BSCI , ISO9001.

  • For Battery, what is life time, what test u can do at factory?

    Normally, battery have 500 cyclone, we follow up GB/T 2423.2, EN60335-2-2,GB/T-20291.1-2014.

  • How many R & D, how about Qualifications?

    Five people, More than 5 years of qualification focous on cordless, wet and  dry vacuum cleaner.

Contact Us

Please contact us for any questions or consults